Client gifts that feels personal, not transactional
Build loyalty and trust, and generate new leads, with gifts you'd be genuinely pleased to receive.
We simplify gift-sending for these businesses
01
Make a perfect first impression every time
With Huggg clients can choose a gift that suits them best, so everyone appreciates being treated.
02
Schedule campaigns and know when gifts have landed
With Huggg you can schedule and send gift notifications to arrive when they’ll have the most impact. You’ll also know when gifts have been claimed, so you can follow up with each client.
“Our people are free to use Huggg however they see fit and have felt really empowered as a result. They share their Huggg stories to our #surpriseanddelight Slack channel. This helps us to see how gifting can be most impactful in our interactions with customers and informs our long term CS strategy.”
Hamish Wood
Head of Customer Experience at GoCardless
Why gifting makes good business sense.
95%
Say a positive brand experience would make them more likely to return
83%
More likely to do business after receiving a promotional gift
+10%
Rise in average customer CSat scores from gifts
Our Brands
Standout gifts to make clients feel special
We’ve got something for everyone. Choose by category or set your budget, occasion or personal preference, and we’ll show you a range of perfect gifts.
GOCARDLESS
Building human connections with their customers
- Customers who receive a gift with Huggg have a 10% higher CSat score
- Creating impactful surprise and delight moments for customers
- Transforming customer experience by sending in the moment digital gifts
“Huggg has enabled GoCardless to create seamless, ad hoc surprise and delight moments, build relationships and find a more human connection with our customers.”
Hamish Wood
Head of Customer Experience at GoCardless
Send gift batches of up to 10 people at once
Organise and schedule gifts for up to 10 people at once. Get started straight away with no subscription.
Manage regular gifting centrally for your business
All the features you need to track and manage larger gift batches.
Empower sales and customer service teams to send gifts
Empower the whole business to make their customers and prospects feel valued.
Ready to inject gifting into your go-to-market strategy?
Whether you’re an agency seeking to wow a new client, a sales manager doing seasonal sends, or a customer-service team looking to send lots of small gifts regularly at scale, we have a plan for you.
Book a consultation