Recognition that arrives mid-shift
A free, no-faff platform for gifting frontline teams - by link, SMS, or a printed QR code card. No logins. No addresses. No waiting until payday.
- QR code cards for instant recognition.
- Manager budgets across every site.
- 200+ brands for staff to choose from.
- Free to use. You pay for the gifts.
"You click a button and ping out a benefit to multiple people. Really beneficial."
How it works
Give managers a budget or QR code cards
Give site and shift managers a stack of printed QR code cards - or their own budget, so they can fire off gifting links by SMS or email.
Recognise on the floor, in the moment
Manager pulls out a QR code card, hands it over on shift. Or sends a link in 30 seconds. Recipient scans, picks the gift they want from 200+ brands.
Track everything from one place
See who's recognising, who's being recognised, and what's being spent - across every site, in one dashboard.
Built for teams without a desk
120+ brands across every category
One account. One platform. Every brand your team or clients could want.
Retention is a hospitality problem
Only 54% of fast service staff make it to 90 days. The stay-or-leave decision happens in week one - before any recognition happens.
Gen Z expect recognition fast
60% of Gen Z say positive feedback makes them happy. They're not waiting for an annual review. Neither should your recognition tool.
Managers can't recognise instantly
Manager quality drives 70% of the variance in frontline engagement. But the tools they've got weren't built for a 9pm shift handover.
Multi-site recognition is hard
Manchester gets a card. Leeds gets nothing. Recognition happens across your sites, just not the same way twice - and it's you dealing with the admin.
Deskless workers are being left out
43% of UK deskless workers feel seen at work, versus 61% of desk workers. The gap isn't intention. It's the reach mechanism.
Head office doesn't have visibility
Ad-hoc recognition, no audit trail, and the tax implications of getting it wrong. Visibility isn't optional when you're running 10, 50, or 100+ sites.
What Huggg gives fast service teams
Designed for deskless, shift-based workers
- ✅ QR code cards + digital gifts links
- ✅ No logins needed for team members
- ✅ Works mid-shift, no email needed
- ✅ Manager budgets per site/shift
One platform, every moment that matters
Reasons to gift your team
Covering a tough shift
A £5 coffee for stepping up when someone's off sick. Takes seconds.
Probation passed
90 days in. They've stuck around. Mark the moment before it's gone.
Employee of the Quarter
Deliver quarterly awards in minutes, without using a spreadsheet.
Long-service awards
Five years of early starts. Give them something they'll actually use.
New starter welcome
Make week one feel different. A QR code card sets the tone.
Team hitting a target
Great mystery shopper score? A dining card says 'go celebrate' in a real way.
"The feedback I've received is overwhelmingly positive, with many highlighting the joy of receiving something tangible as recognition."
Frequently asked questions
How do the printed QR code cards work?
Cards are printed with your branding and a unique QR code. Managers hand them out on shift. Team members scan the code, choose a gift from 200+ brands, and receive it instantly - no login, no app, no waiting.
Do my team members need to log in or download an app?
No. They scan the QR code on a phone camera - that's it. No account creation, no app download, no email address required.
Can individual site managers have their own recognition budgets?
Yes. You can set budgets per site or per manager. They spend it using their own links or QR code cards, and you see everything in one dashboard.
How do I track who's been recognised across sites?
Your Huggg dashboard shows recognition activity across all sites and managers in real time - who sent what, when, and what was redeemed.
How much does Huggg cost?
The platform is free. No fees to set up, no per-send charges, no per-redemption costs. You pay only for the gift cards you send.
Can I send without knowing someone's email address?
Yes. You can send by link, SMS, or printed QR code card. No address book needed - none of the usual friction.
How quickly can we get set up?
Most teams are sending within a day. Book a 15-minute demo and we'll show you the setup for your specific team structure.
See how Huggg can help you
We'll show you how Wingstop, Starbucks and 2,000+ businesses use Huggg - and whether it makes sense for your team. No commitment. No lengthy sales process.