Gifting clients T&Cs

PLATFORM TERMS AND CONDITIONS

Last updated 30th September 2026

1.    INFORMATION ABOUT US
1.1    Huggg Limited ("we", "us", "our") is a company registered in England and Wales with company number 09579886 with our registered office at 71 Queen Victoria Street, London, EC4V 4BE.
1.2    References to "Customer", "you" and "your" are to the business entity registering for an Account (defined below) with us.
1.3    These Platform Terms set out the terms on which you and your Permitted Users may make use of the Platform and any products, websites and applications which the Platform integrates or which you access in order to distribute and redeem Hugggs (as defined below) purchased on the Platform. These Platform Terms, together with the Order Form (if applicable), Website Terms of Use and Privacy Notice, shall hereafter be referred to as the "Agreement".
1.4    If there is any conflict or ambiguity between these Platform Terms and the Order Form (if applicable), then the Order Form shall have priority over the Platform Terms.

2.    DEFINITIONS
2.1    In these Platform Terms:
2.2    "Account" means a private account that a Customer has created in order to use the Platform and Services;
2.3    "Account Owner" means a Permitted User authorised by the Administrator to invite new Permitted Users to use the Platform and Services via the Account, and to lodge funds with us via the Account;
2.4    "Administrator" means an individual appointed by the Customer to have administrative control of the Account, having authority to act on behalf of and to bind the Customer as detailed in this Agreement;
2.5    "Bank Payment Balance" means funds you provide to fund bank transfer payments to Recipients, held in a Partner Account;
2.6    "Business Day" means a day other than a Saturday, Sunday, or public holiday in England when banks in London are open for business;
2.7    "Customer Content" has the meaning given to it in the Intellectual Property Rights clause;
2.8    "Hugggs" means coupons issued by us, usually in the form of a clickable link, entitling a Recipient to select, request or obtain a gift, voucher, prepaid card or other item from one of our partners;
2.9    "Intellectual Property Rights" means patents, rights to inventions, copyright and neighbouring and related rights, trade marks, goodwill and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world;
2.10    "Order Confirmation" has the meaning given to it in the Ordering Hugggs clause;
2.11    "Order Form" means, if applicable, the form agreed between the parties setting out the details of the Services being contracted for by the Customer and governed by these Platform Terms;
2.12    "Partner" means our authorised payments partners for bank transfers, being the payment initiation provider and the electronic money institution that provides and operates the Partner Account;
2.13    "Partner Account" means an account provided to you by the electronic money institution Partner in respect of your bank transfer payments;
2.14    "Permitted Users" means those employees, representatives or contractors of the Customer who are authorised by the Administrator or Account Owner to use the Platform to manage and create, purchase, distribute and redeem Hugggs. For the avoidance of doubt, the Administrator and Account Owner are all Permitted Users;
2.15    "Platform" means our website (www.huggg.me) accessed via the URL or any web browser and our software applications, for which the Customer has requested a licence and to which the Customer and its Permitted Users will be granted remote access pursuant to this Agreement;
2.16    "Privacy Notice" means our privacy notice available here: https://www.huggg.me/privacy-policy;
2.17    "Rate Card" means our published rate card for the Services, as updated from time to time;
2.18    "Redeemed" means, in respect of a Huggg, that the Recipient has accepted it or that it has otherwise been fulfilled, in each case as recorded on the Platform. "Redeem", "Redeeming" and "Redemption" are construed accordingly;
2.19    "Recipient" means a person to whom you distribute a Huggg;
2.20    "Services" means our provision of the Platform to the Customer and any Hugggs we provide to Recipients via the Platform;
2.21    "Standard Balance" means funds you have provided to fund the purchase of Hugggs, held by us under the clause headed Your Account and Funds;
2.22    "Supplier Conditions" has the meaning given in the Ordering Hugggs clause; and
2.23    "Website Terms of Use" means our website terms of use available here: https://www.huggg.me/terms.

3.    ACCOUNT OPENING AND ACCEPTANCE OF THE PLATFORM TERMS
3.1    You will need to create an Account to use and access the Platform and Services.
3.2    The Administrator will be responsible for, and you confirm that the Administrator is authorised on your behalf for: providing and keeping up to date accurate, current and complete Account information; and managing through the Account settings page access to the Account of, and allocating appropriate permissions to the different categories of, Permitted Users, including adding and removing Permitted Users and Account Owners.
3.3    You must accept these Platform Terms in order to use or access our Platform and Services. Where you open an Account online, you will be required to accept these Platform Terms when you create your Account. You agree that all purchases of Hugggs made through the Account are made subject to the terms of this Agreement.
3.4    This Agreement commences on the date you accept these Platform Terms, which may occur either by affirming your acceptance electronically on the Platform or through the execution of an Order Form.
3.5    If you do not accept these Platform Terms, neither you nor your Permitted Users may use or access our Platform or Services.

4.    ACCESS TO THE PLATFORM
4.1    Subject to you complying with your obligations under this Agreement, we grant you a non-exclusive, non-transferable, non-sublicensable licence to permit Permitted Users (according to the relevant permissions given to them by the Administrator) to access the Platform to manage and facilitate the creation, purchase, distribution and redemption of Hugggs.
4.2    You will have access to the Platform for the period stated on your Order Form (if applicable), on the sign-up page, or as otherwise agreed in writing, until you close your Account or we close your Account in accordance with the Termination clause.
4.3    You are responsible for your Permitted Users' compliance with this Agreement, and are solely responsible for all activities that occur under your Account and for any access to or use of the Platform by you, Permitted Users or any person or entity using your or Permitted Users' passwords, whether or not such access or use has been authorised by you.
4.4    Except as may be allowed by any applicable law which is incapable of exclusion by agreement between the parties, you shall not, and shall ensure that the Permitted Users do not attempt to, copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute all or any portion of the Platform in any form or media or by any means, or attempt to reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form all or any part of the Platform (including its object code and source code).
4.5    You shall not, and shall ensure that the Permitted Users do not attempt to: (a) access all or any part of the Platform in order to build a product or service which competes with the Platform; (b) make the Platform or any of the Services available to any third party except to Permitted Users; or (c) attempt to obtain, or assist any third party in obtaining, access to the Platform, other than as provided in this Agreement.
4.6    You must immediately notify us of any unauthorised use of your or your Permitted Users' passwords or the Account or any other breach of security.
4.7    We will not be liable for any loss or damage whatsoever resulting from the disclosure of your or your Permitted Users' passwords contrary to this Agreement.
4.8    We reserve the right to suspend you or your Permitted Users' access to the Platform if: at any time we know or suspect that you or your Permitted Users are in breach of this Agreement, including being in breach of any Supplier Conditions; or suspension is necessary to carry out essential maintenance or upgrades to the Platform or for security reasons.

5.    YOUR ACCOUNT AND FUNDS
5.1    You may lodge funds with us via the Platform to fund your purchase of Hugggs. Such funds form your Standard Balance and are applied towards the Hugggs you order. These Platform Terms apply to all funds held in your Account.
5.2    Funds you provide to us are applied towards the Hugggs you order, and we hold funds against Hugggs that remain live until they are Redeemed or expire. You are not entitled to any interest or other return on funds held by us. Your Standard Balance represents your entitlement to order Hugggs and to the return of any unused amount in accordance with this clause.
5.3    Where funds have been added to your Account as free credit by us, such funds may only be used to purchase Hugggs via the Platform, do not form part of your Standard Balance and are not refundable.
5.4    Your Standard Balance is not repayable on demand. On request, we will return any unused amount not required to cover live Hugggs within 30 Business Days, subject to our rights of set-off and retention and to security checks to verify the destination of the funds.
5.5    Where your Standard Balance, or any part of it not committed to live Hugggs, has had no top-up or order activity for a continuous period of 24 months (a credit applied to your Standard Balance in respect of an unredeemed Huggg is not activity for this purpose), that amount will expire at the end of that period and your entitlement to it will lapse. It is your responsibility to keep your Account details current and to use, or request the return of, your Standard Balance. We are not required to give you notice before it expires. This clause applies to business customers only.
5.6    All fees you owe us (including issuance fees, transaction fees, licence or platform fees, and any other charges under this Agreement) are payable in accordance with your Order Form, the Rate Card or your invoice. Where any amount is overdue, we may, without further notice and in addition to any other right or remedy, deduct or set off that amount (together with any interest on it) from your Standard Balance, and apply it in satisfaction of the amount owed. We will notify you of any deduction made. Where your Standard Balance is insufficient, the balance of the amount owed remains payable by you on demand, and we may suspend your access to the Platform and the Services, including the issuance of further Hugggs and bank transfer payments, until payment is made.
5.7    In order to purchase Hugggs, you must have sufficient funds in your Account to cover the aggregate of the purchase price of the Hugggs you wish to order and any previously ordered Hugggs which have not yet been Redeemed or expired. You will not be permitted to order Hugggs if you have insufficient funds in your Account.

6.    ORDERING HUGGGS
6.1    You acknowledge that prices of Hugggs may vary from time to time and that we cannot guarantee any specific availability or prices in advance. We may also not always be able to give you access to all of the items in our total Hugggs inventory.
6.2    Hugggs offered for sale as part of a "limited" or "special" offer are made subject to additional restrictions including, without limitation, per-client volume caps, restricted expiry-length setting and restricted rebranding or white-labelling options. These shall be communicated to you separately from time to time.
6.3    We reserve the right to impose restrictions and creative control in your use of Hugggs, including in respect of how our third party brand partners are to be displayed, distributed and described by you. Unless otherwise agreed, you are not permitted to re-sell Hugggs.
6.4    You must follow the instructions on the Platform to create and order Hugggs.
6.5    You will be asked to provide certain information to allow us to process your order. Please note that for certain Hugggs you will be required to complete a Know Your Customer ("KYC") verification process. We will not be able to process your order for such Hugggs until KYC approval has been obtained. We will provide you with the necessary information regarding the KYC process and any other compliance requirements at the time you place your order.
6.6    You will receive an order confirmation on screen acknowledging that we have received your order. Your order represents an offer to us to purchase Hugggs.
6.7    We may reject your order for any reason prior to our acceptance of it. We may also impose delays in this acceptance, pending further information being provided to allow us to make a decision as to whether we can confirm acceptance of an order.
6.8    We will confirm our acceptance of an order via your Account ("Order Confirmation") and an amount equivalent to the purchase price of your order will be deducted from the available balance in your Account. Following the issuance of the Order Confirmation your order is final. You may not cancel it, and you are not entitled to a refund of the purchase price, whether or not the Huggg has been Redeemed, unless your Order Form provides otherwise.
6.9    Our acceptance of an order is subject to any specific supplier conditions detailed on the Platform and may be subject to specific additional conditions (together "Supplier Conditions"). Such conditions shall be in writing.
6.10    The redemption of Hugggs is subject to the redemption terms and conditions applicable to the Hugggs you have ordered, which may vary from time to time ("Redemption Terms"). The Redemption Terms are specified in the product description on the Platform for the relevant Hugggs you are purchasing. You acknowledge that the Redemption Terms may contain expiry dates for redemption and certain exclusions for redemption.

7.    DISTRIBUTING HUGGGS
7.1    Hugggs are delivered as links and it is your responsibility to distribute them to your chosen Recipients by whichever method is most appropriate.
7.2    Where available, you may also use the communications functionality within the Platform (including via bespoke connected services) ("Message Features") to distribute Hugggs to your chosen Recipients.

8.    UNREDEEMED HUGGGS
8.1    Where a Recipient does not Redeem a Huggg before it expires, you are not entitled to a refund of, or credit for, the amount you paid for that Huggg.
8.2    An expired Huggg cannot be reissued or reactivated. A further issuance, funded in the usual way, is required.
8.3    Where your Order Form states a different treatment of unredeemed Hugggs, that treatment applies.

9.    PAYMENT
9.1    In order to purchase Hugggs, you may either pay using your credit or debit card (all payments by credit or debit card need to be authorised by the relevant card issuer), or use the funds in your Account to cover the total purchase price of the Hugggs you wish to order.
9.2    Our fees for the Services are as set out in your Order Form (if applicable) or in the Rate Card.
9.3    You authorise us and our third party payment provider to take payments and charge your payment card for the relevant amounts by continuous payment authority. If your payment details change, your card provider may provide us with updated card details. We may use these new details for your future orders in order to help prevent any interruption to the service.
9.4    Upon topping up your Account or placing orders for Hugggs, a transaction may be sent to your bank to authorise or re-authorise it and prevent fraud. This transaction will either be for a zero value, or for a nominal payment which will be taken and then immediately voided. It is possible that your bank may temporarily register such a charge on your account balance. You agree not to hold us responsible for banking charges incurred due to payments on your Account.

10.    BANK PAYMENTS
10.1    Where you use the bank transfer payment service, payments are initiated through our authorised payment initiation Partner and the funds are held in an electronic money account provided to you by our authorised electronic money institution Partner. We act as programme manager and technology provider only. We are not a payment service provider, we are not the provider of the Partner Account, and we do not hold, control or safeguard the funds in it.
10.2    Each Partner Account is provided to you directly by the electronic money institution Partner under its own terms, which you must accept. You are the account holder. We are not a party to that agreement, and the operation, safeguarding and closure of each Partner Account are governed by it.
10.3    One or more Partner Accounts may be opened in connection with your use of the bank transfer service, including where you operate separate teams, budgets or sub-accounts. You are the account holder for, and are responsible for, each such Partner Account, whichever team or sub-account it sits under. Our fees for the bank transfer service, including any minimum transaction threshold and any maintenance or account fee, apply to each Partner Account separately, unless your Order Form states otherwise.
10.4    Where a Partner Account or sub-account is to be used by an organisation other than you, that organisation must complete our Partners' know your business and anti-money laundering checks before it may be used, and you will procure that it does so and that it provides the information our Partners require. You remain the account holder and remain responsible for that Partner Account and for all activity on it as if that activity were your own. We may refuse to open, or may suspend or close, any such Partner Account where the relevant organisation has not completed those checks or where we or our Partners consider it necessary.
10.5    You appoint us as an authorised user of each Partner Account and authorise us to instruct the Partner to operate it on your behalf, including initiating payments and refunds, retrieving transaction data, and closing the account. This authority continues until this Agreement ends or you withdraw it in writing, and you acknowledge that withdrawing it will prevent us from providing the bank transfer service. You are responsible for monitoring activity on each Partner Account, and you agree to raise any query about our activity on it with us rather than with the Partner.
10.6    You fund each Partner Account with the value of the bank transfer payments to be made. We will instruct payments up to the funds available. We are not obliged to make any payment for which there are insufficient funds, and we do not advance funds. Your Bank Payment Balance is shown separately from your Standard Balance in your Account.
10.7    A Partner Account does not earn interest, and interest on it is a matter for the Partner's terms. Because we do not hold or control the Bank Payment Balance, the provisions of the clause headed Your Account and Funds relating to interest, to dormant balances and to our right of deduction do not apply to it. Where fees are overdue our remedy in respect of bank payments is suspension.
10.8    You are responsible for the accuracy of the payee details that you or your Recipients provide. We are not liable for payments that fail or are misdirected as a result of incorrect or incomplete details, and such payments may not be recoverable.
10.9    The bank transfer service depends on our Partners, the banks and the open banking infrastructure. We are not liable for any failure, delay, error, reversal or unavailability caused by a Partner, a bank or that infrastructure, or for any act or omission of a Partner. The service is provided on an "as is" basis; we do not warrant that it will be uninterrupted or error free, and we do not offer any service level in excess of that provided to us by our Partners.
10.10    The bank transfer service will not be made available to you until you have completed our Partners' onboarding, know your business and anti-money laundering checks. You will provide the information our Partners require, including the name, date of birth, address and role of the individuals responsible for your organisation, and any refreshes they require. You will, and will ensure your Recipients and any organisation using a Partner Account will, comply with all applicable anti-money laundering, sanctions and financial crime laws, and you confirm that neither you nor any such organisation is engaged in or affiliated with any activity prohibited or restricted under our Partners' business restriction policies as notified by us from time to time. We may delay, decline, suspend or reverse any payment, and suspend or withdraw the service, immediately and without notice, where we consider it necessary to comply with a Partner's requirements, applicable law or a regulator, or on suspected breach.
10.11    Any query or complaint relating to a Partner Account or the bank transfer service should be raised with us in the first instance, and we will handle it in accordance with the applicable Partner's complaints policy, a copy of which is available on request.
10.12    We may change, suspend or withdraw the bank transfer service, or change our Partners, including where a Partner changes its terms or the arrangement ends, without liability to you, and we may pass through any Partner charges or price changes.
10.13    Our total liability in connection with the bank transfer service is subject to the Liability clause. In any event we exclude all liability for the acts, omissions, insolvency or default of any Partner, bank or the payment infrastructure, and for anything relating to a Partner Account, which is governed by the Partner's terms with you.
10.14    You indemnify us against losses we incur arising from the conduct of you, your Recipients, or any organisation using a Partner Account, in connection with a Partner Account or bank transfer payments, including incorrect payment instructions, breach of the compliance obligations in this clause, and any fraud on a Partner Account caused or facilitated by any of them.

11.    DATA PROTECTION
11.1    We will use your and your Permitted Users' personal information in accordance with our Privacy Notice and our data processing agreement. Our Privacy Notice describes how we handle the information you provide to us when you use our Platform.
11.2    In respect of personal data relating to your Recipients which you provide to us for the purpose of distributing Hugggs or making payments, you are the controller and we act as processor, as set out in our data processing agreement.
11.3    In respect of the onboarding and know your business information described in the Bank Payments clause, we act as controller. Our Partners are named in our sub-processor list, and we will notify you of changes to our Partners or their sub-processors as required under our data processing agreement.
11.4    You will comply with any data protection requirements of our Partners that apply to your use of the Services, as notified by us to you from time to time, and you will ensure that your Permitted Users and any organisation using a Partner Account do the same.

12.    INTELLECTUAL PROPERTY RIGHTS
12.1    We are the owner or the licensee of all Intellectual Property Rights in the Platform (including the material published on it). Save for the limited licence to access the Platform granted in this Agreement, no Intellectual Property Rights in or to the Platform (or any material on it) are granted to you.
12.2    To the extent that the Customer’s or any Permitted User’s use of the Platform results in any modifications, adaptations, developments, or any derivative works of or to the Platform or the Services ("Improvements"), any and all Intellectual Property Rights in and to such Improvements shall immediately vest in and be owned by us.
12.3    In the event the Customer or any Permitted User provides us with any suggestions, ideas, improvements or other feedback with respect to any aspect of the Platform or Services ("Feedback"), the Customer hereby assigns and shall cause all Permitted Users to assign to us all right, title and interest in and to such Feedback, including all Intellectual Property Rights therein, and acknowledges that we shall own such Feedback.
12.4    Huggg is a trade mark belonging to or controlled by us and which may be registered in certain jurisdictions. All other trade marks used on the Platform are the property of their respective owners.
12.5    You retain ownership of any content you submit to the Platform or via connected services ("Customer Content").
12.6    You grant us a royalty free, non-exclusive licence to use, copy, store, reproduce, make available, and display Customer Content, in whole or in part to the extent necessary to perform our obligations under this Agreement and to facilitate the distribution or redemption of Hugggs you have ordered.
12.7    You warrant and represent to us that you have all rights, licences, permissions, consents and other clearances required in respect of the Customer Content to grant us that licence and that use of the Customer Content in accordance with this Agreement will not infringe the rights (including the Intellectual Property Rights) of any third party.

13.    INFORMATION AND AVAILABILITY
13.1    While we take every care to ensure that the information on the Platform is accurate and complete, some of it is supplied to us by third parties and we are unable to check its accuracy or completeness. You are advised to verify the accuracy of any information before relying on it. Further, due to the inherent nature of the internet, errors, interruptions and delays may occur in the service at any time. Accordingly, the Platform is provided "as is" without any warranties of any kind and we do not accept any liability arising from any inaccuracy or omission in the information or interruption in availability.

14.    VARIATION
14.1    The parties agree that a variation of this Agreement can be made by us detailing such variation in a written notice to the Customer, or by us publishing updated Platform Terms which you accept.

15.    INDEMNITY
15.1    You agree to indemnify us and our affiliates and our respective directors, officers, employees and agents, as well as their licensors and suppliers, from and against any and all claims, actions, suits or proceedings, as well as any and all losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of: any misrepresentation, act or omission made by you in connection with your or your Permitted Users' use of the Platform; any non-compliance by you or your Permitted Users with this Agreement; and claims brought by third parties arising from or related to your or your Permitted Users' access or use of the Platform including the Customer Content, Message Features or other information made available by you to the Platform.

16.    LIABILITY
16.1    Subject to the following provisions of this clause, our total aggregate liability to you in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with this Agreement is limited to the greater of fifteen thousand pounds (£15,000) and the total fees paid by you to us under this Agreement in the 12 months immediately preceding the event giving rise to the claim.
16.2    Within, and not in addition to, that cap, our total aggregate liability arising in connection with the bank transfer service is limited to the greater of ten thousand pounds (£10,000) and the total fees paid by you to us for the bank transfer service in the 12 months immediately preceding the event giving rise to the claim. This includes any claim relating to a payment that fails, is delayed, is misdirected or is not made.
16.3    Nothing in this Agreement limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot lawfully be limited or excluded.
16.4    We are not liable to you for business interruption; loss of profits, sales, business or revenue; loss or corruption of data, information or software; loss of business opportunity; loss of anticipated savings; loss of goodwill; or any indirect or consequential loss.
16.5    We shall not be liable or responsible for any failure or delay in making the Platform available to you or any failure or delay in carrying out our obligations under this Agreement caused by an event outside our control.

17.    TERMINATION
17.1    Without affecting any other right or remedy available to it, this Agreement and access to the Platform may be terminated by us at any time should the Customer fail to pay any invoice on the due date for payment and remain in default not less than 30 days after being notified in writing to make such payment, or by the Customer in accordance with any provisions set out in the applicable Order Form.
17.2    We can terminate your Account (and this Agreement) at any time by giving you not less than 14 days' notice.
17.3    Either party can terminate this Agreement with immediate effect on written notice to the other party if the other party has committed a material or persistent breach of this Agreement which is not capable of remedy, or that is capable of remedy and is not remedied within 14 days of a written notice to do so; or if the other party goes into liquidation (whether compulsory or voluntary) otherwise than for the purposes of a bona fide amalgamation or reconstruction, or if an administrator or receiver or similar officer is appointed over the whole or any part of the other party's assets, or if the other party enters into any arrangement for the benefit of or compounds with its creditors generally, or threatens to do any of these things, or any judgment is made against it, or any similar occurrence under any jurisdiction affects it, or it ceases or threatens to cease to carry on business.
17.4    In the event of termination of this Agreement: we will, except where we have terminated for your material breach, within 30 days following termination and providing all purchases have reached their expiry date, return to you the funds that remain in your Standard Balance, subject to our rights of set-off and retention; we shall use reasonable endeavours to facilitate, in accordance with the applicable Redemption Terms, the redemption by Recipients of Hugggs which you have purchased prior to the date of termination but which as at that date have not yet been Redeemed, and in the event that is not possible, we shall refund you an amount equivalent to the amount you paid for such unredeemable Hugggs; the treatment of any Partner Account and Bank Payment Balance is governed by the Partner's terms with you; and all licences granted under this Agreement shall immediately terminate and all provisions of this Agreement shall cease to have effect, except that any provision which can reasonably be inferred as continuing or is expressly stated to continue shall continue in full force and effect.

18.    GENERAL
18.1    You agree that we may publicise, using your Customer name and logo, in our marketing materials and on our website that you are a customer of Huggg.
18.2    Any notice given under this Agreement will be in writing and served by hand, prepaid recorded or special delivery or prepaid international recorded airmail or email to the relevant party, in the case of us, to the address set out at the start of these Platform Terms and the email address set out in the Contact Us clause, and in the case of the Customer to the contact details it provides on setting up its Account, or, in each case to such other address as the relevant party may designate to the other for such purpose in writing from time to time. Any such notice will be deemed served at the time of delivery (provided that, in the case of notice by email, no automated delivery failure notice is received by the sender).
18.3    We may at any time assign or transfer any or all of our rights and obligations under this Agreement without your consent. You may only transfer your rights and obligations under this Agreement with our consent.
18.4    Each clause of this Agreement operates separately. If any court or relevant authority decides that any of them is unlawful or unenforceable, the remaining clauses will remain in full force and effect.
18.5    The parties do not intend that any term of this Agreement shall be enforceable solely by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person who is not a party to this Agreement.
18.6    No failure or delay by any party in exercising any right, power or privilege under this Agreement shall operate as a waiver of that right, power or privilege and no single or partial exercise by any party of any right, power or privilege shall preclude any further exercise of that right, power or privilege or the exercise of any other right, power or privilege.
18.7    This Agreement, together with any documents referred to in it, comprises the entire agreement between you and us relating to its subject matter. This Agreement supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between you and us, whether written or oral, relating to its subject matter and to the extent permitted by law excludes any warranty, condition or other undertaking implied by statute, at law or by custom.
18.8    In the event of any conflict or inconsistency between the terms and conditions set forth in these Platform Terms and any special terms specified in the Customer's Order Form, the special terms shall prevail and control.

19.    JURISDICTION AND APPLICABLE LAW
19.1    This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. The courts of England and Wales will have exclusive jurisdiction over any claim arising from or related to this Agreement.

20.    CONTACT US
20.1    If you have any concerns about material which appears on the Platform, please contact us by email at business@huggg.me.